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The article reviews the book, "Catching the Wave: Workplace Reform in Australia," by John Mathew.

Cet article présente les résultats d'une recherche empirique sur l'évaluation de l'efficacité des directions des ressources humaines (DRH) dans le secteur public québécois selon l'approche par les clients. Cette méthode mesure l'efficacité des DRH par la satisfaction de leurs clients. Le modèle proposé et testé distingue les attentes et la satisfaction des clients (contrairement aux travaux précédents) et tient compte des effets des caractéristiques des DRH sur l'évaluateur (le client). Les résultats de l'étude confirment globalement les grandes conclusions de Tsui (1987, 1990) quant à l'existence de différences significatives dans la satisfaction et les attentes des clients tout en apportant quelques modifications méthodologiques. Aussi, de façon globale, les conclusions mettent en relief l'effet de trois variables indépendantes (l'engagement des clients, la compétence des membres des DRH, la fréquence des contacts des clients avec leur DRH) sur la satisfaction des clients selon les deux axes « relations du travail » et « gestion des ressources humaines ».

Review of: Un parti sous influence: le Parti communiste suisse, une section du Komintern 1931 à 1939 by Brigitte Studer.

Readers of [this journal] may well have experienced a number of disorienting sensations: watching media coverage of a political event or demonstration one attended which completely distorts what one observed, or reading reviews of one's own book and finding it unrecognizable. Reading Joan Sangster's "Beyond Dichotomies" had a bit ofthe same effect. Canadian women's history, and its relationship to the emerging field of gender history, as we have studied it, taught it, and written it is - from Sangster's presentation - barely recognizable. We suppose we are among the members of the "younger, more hip generation" (counterposed, presumably, to the sober socialist feminist), whose "consumer choice" Sangster decries. And so we welcome the opportunity to tell our version of the story. --Author's introduction

The Fort Wellington Hospital Register contains the case histories of 278 soldiers treated by military physicians in an 1840s British garrison. A computer-assisted analysis of the register provides information about illnesses suffered and the treatments prescribed, and allows for an examination of both soldiers and their doctors as workers. The soldiers were often ill because of the working conditions associated with soldiering, and their doctors were sometimes aware of the causal connection. This study leads to the epistemological suggestion that the disease labels used by the physicians were influenced by their working relationships with their solider-patients and their superiors in the military setting.

Cet article vise à appréhender la réalité québécoise en matière d'évolution des modes de rémunération et des structures de salaire négociés par les syndicats et les employeurs en mettant en évidence les changements qui se sont produits dans les conventions collectives depuis 1980.

Reports on the annual conference of the International Labor Organization in Geneva in June 1993, at which over 130 countries attended with each sending delegations of labour, business and government officials. Takes note of the air of uncertainty that surrounded the proceedings in the aftermath of the Soviet Union's collapse and the capitalist shift of investment to the global south. Provides a snapshot of the discussion with an edited synopsis of interviews with a number of conference attendees, with the exception of the Canadian Autoworkers' Sam Gindin who was interviewed in June 1994 following the signing of NAFTA. Themes explored include the global economy, policy dilemmas facing the ILO, transnational strategies and the labour movement, and intellectual activists and labour history. The interviewees included Philip Bowyer, James Burge, Hans Engelberts, Dan Galeen, Sam Gindin, Charles Gray, Philip Jennings, Denis MacShane, Herbert Maier, and Charles Spring.

The article reviews the book "A Marriage of Convenience: Business and Social Work in Toronto 1918-1957," by Gale Wills.

The article reviews the book, "Success While Others Fail: Social Movement Unionism and the Public Workplace," by Paul Johnston.

A century of women's work history in Australia and Canada reveals both similarities and contrasts. Women workers in both countries have faced persistent occupational segregation and lower pay, justified by the "family wage" ideal of a male breadwinner and the accompanying perception of women's paid labour as secondary, less skilled and transient. While Canada's female labour force has historically demonstrated a significant proportion of immigrants from countries other than England, Australia's female labour force contained fewer immigrants but revealed a visible minority of Aboriginals who have demonstrated labour militancy in several well-known disputes in this century. Perhaps the most striking differences between the two countries, however, relate to the extent of the Australian state's involvement in wage tribunals and in the compulsory arbitration system, both of which have given women improved wages and "a floor of protection." By contrast, state intervention in Canada was minimal until well into the 20th century when minimum wage laws were passed during and after World War I. Despite these differences there are areas of similarity, particularly in this century as women workers tended to mobilize at roughly the same time, not only in unions and work places but also in neighbourhoods, ethnic communities, rural areas and to some extent in labour and left wing political groups. Modern feminist movements in both countries have waged some successful campaigns to change not only government views and agendas, but also those of trade unions. Thus, while Australian women have perhaps been more successful at "playing the state" depending on the government in power, both groups of women are increasingly faced with the challenge of government retreat from egalitarian policies under the onslaught of a right-wing, corporatist agenda.

This essay investigates the formal and informal educational pursuits of the labour movements and working-class communities of Australia and Canada. It suggests that worker education in the two countries was conducted by similar institutions, notably by branches of England's Workers Educational Association (WEA) but within very different cultural contexts. By juxtaposing these two national cases we demonstrate that labour's reliance on such community-wide institutions was mediated by the relationship between the labour movements and informal networks of working class interaction, on the one hand, and the body politic, on the other. Australia's prominent labour movement and strong tradition of public working class interaction enabled community-wide educational activities to be challenged. In Canada, by contrast, the collaborative nature of adult education and the "tools courses" taught by unions represented a different consensus about the nature of class identity and the place of unions in national politics.

The article reviews the book "Northern Protest: Martin Luther King Jr., Chicago, and the Civil Rights Movement," by James R. Ralph.

The article reviews the book "Revolutionary Marxism and Social Reality in the Twentieth Century," by Ernest Mandel.

The article reviews the book, "Le droit du travail : théories et pratiques," 3rd edition, by Rodrigue Blouin.

The article reviews and comments on the book, "Theater of Memory: Past and Present in Contemporary Culture," Volume I, by Raphael Samuel.

This article investigates the historical dimensions of the labour movement's relationship to the welfare state in Australia and Canada during the 20th century. It assesses existing class and party politics theories of this relationship and by proposing particular historical accounts of the welfare state in a comparative context, it seeks to move beyond the limitations of these theories. The article argues that such approaches focus too narrowly on social security and wage regulation as the key parameters of the welfare state, ignoring major fields of welfare intervention for women, indigenous peoples and war service. In attempting to provide a more comprehensive narrative of the welfare state in a comparative context the article seeks to provide a clearer conception of the distinctive features of settler society welfare states. And by placing the role of the labour movement in this broader history it critically assesses the successes and limitations of the labour movement's engagement with the welfare state.