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Cet article examine l’influence de la perception de certaines pratiques de gestion des ressources humaines sur les comportements de mobilisation des employés, au travers de deux processus d’échange sociaux distincts, employé-organisation et employé-supérieur. Les comportements de mobilisation étaient évalués par les supérieurs et toutes les autres variables par les employés. Les analyses ont été réalisées sur un échantillon de 222 employés et 38 supérieurs de commerces au détail d’une chaîne canadienne. Nous avons établi les relations à l’aide de la méthode d’équations structurelles avec LISREL. Les résultats mettent en relief le rôle fondamental de la relation d’échange social entre les employés et leur supérieur, à travers la perception de support et de l’engagement affectif orientés vers ce dernier., This article presents the results of a study highlighting the role of perceived support and affective commitment in the relationship between the perception of three human resource management practices and two types of employee mobilization behaviours, as assessed by their supervisor. This study sought to explore the relationship between skills development practices, non-monetary recognition and information sharing, on the one hand, and mobilization behaviours in two categories or “areas” of performance, that is, behaviours related to work contract compliance and those related to high job performance, on the other. The concept of mobilization behaviours and its background will be presented in detail. This concept is part of a broader model, that of mobilizing human resources, which will also be presented. In light of research advances in this field, we measured two agents of support and commitment, that is, the supervisor and the organization .We chose management practices which are used in a discretionary manner by the organization but especially by supervisors. Indeed, deliberate intervention on the part of the supervisor increases the influence of these practices on the level of support perceived by employees. The social exchange and norm of reciprocity theories were used to explain the relationships between the different variables in our model. The social exchange theory helps to explain an employee’s decision as to whether or not to contribute to the well-being of the organization in response to the exchange relationships that he or she has experienced at work. Based on the postulate of reciprocity, it is understood that employees tend to show affective commitment to the organization and the supervisor, insofar as they also perceive that the latter are committed to them. More specifically, through positive initiatives such as the implementation of human resource management practices, the organization and the supervisor foster perceived support by getting across the symbolic message to employees that they are valued and taken into consideration. In response to this perceived support, employees develop affective commitment, that is, an emotional attachment to the organization and the supervisor. It is therefore postulated that employees who perceive support from the organization and the supervisor, through the implementation of discretionary human resource practices, will feel a moral obligation to repay these benefits, by demonstrating affective commitment and adopting mobilization behaviours. In this regard, it is recognized that mobilization is above all fostered by significant reciprocity relationships which are maintained through moral and social debts. We thus studied two social exchange relationships, that between the employee and the organization, and that between the employee and the supervisor. We also hypothesize that an employee’s commitment to the supervisor will lead him or her to display a greater number of mobilization behaviours related to work contract compliance, as these behaviours are likely to be particularly beneficial to the supervisor on a day-to-day basis. In order to eliminate common variance problems, we measured the employees’ mobilization behaviours (related to work contract compliance and high job performance) through a supervisor questionnaire, and the explanatory variables through an employee questionnaire. Analyses were carried out on a sample of 222 employees and 38 supervisors in a Canadian retail chain. Relationships were determined using structural equation modelling with LISREL. We also established the discriminant validity of the constructs by comparing various measurement models using LISREL. Lastly, alternative models were developed in order to assess the mediating effects of support from and commitment to the organization and the supervisor. Our results show that a favourable perception of skills development, non-monetary recognition and information sharing was positively linked to the perception of organizational support. Of these three practices, only information sharing was not associated with the perception of organizational support through the perception of support from the supervisor. Skills development and non-monetary recognition, on the other hand, positively influenced the perception of support from the supervisor which, in turn, reinforced the perception of organizational support. The relationships between the perception of organizational support, affective organizational commitment and high job performance behaviours, as assessed, were significant, as were the relationships between the perception of support from the supervisor, affective commitment to the supervisor and behaviours related to work contract compliance and high job performance, as assessed. Lastly, the link between affective commitment to the supervisor and behaviours related to work contract compliance, as assessed, was stronger than that between affective organizational commitment and these same behaviours, as assessed. Comparing alternative models to the structural model proposed made it possible to gather evidence regarding the mediating role of affective organizational commitment and affective commitment to the supervisor in the relationship between the perception of organizational support, the perception of support from the supervisor and mobilization behaviours. We set out to assess the explanatory power of perceived support and affective commitment involved in the relationship between employees, their supervisor and the organization. Our conclusions indicate that the relationship between employees and their supervisor in the retail trade industry is significant and should be taken into consideration by organizations that wish to foster the mobilization of employees through various human resource practices. Thus, we discovered that in response to the quality of their relationship with their supervisor, employees adopt a wide range of mobilization behaviours., Este artículo examina la influencia de la percepción de ciertas prácticas de gestión de recursos humanos sobre los comportamientos de movilización de los empleados, a través de dos distintos procesos sociales de intercambio, empleado – organización y empleado – superior. Los comportamientos de movilización fueron evaluados por los superiores y todas las otras variables fueron evaluados por los empleados. Los análisis se efectuaron sobre una muestra de 222 empleados y 38 superiores de comercios de detalle de una compañía canadiense. Las relaciones se establecieron con la ayuda del método de ecuaciones estructurales con LISREL. Los resultados resaltan el rol fundamental de la relación de intercambio social entre empleados y sus respetivos superiores, mediante la percepción de apoyo y de compromiso afectivo.
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The article reviews the book, "Théories des organisations : approches classiques, contemporaines et de l’avant-garde," by Linda Rouleau.
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The article reviews and comments on several books, including "Capital and Labour in the British Columbia Forest Industry 1934-1974," by Gordon Hak, "The Tribes of Black Ulysses: African American Lumber Workers in the Jim Crow South," by William P. Jones, and the "Up-Coast: Forests and Industry on British Columbia's North Coast 1870-2005," by Richard A. Rajala.
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The article reviews the book, "Fading Corporatism: Israel's Labor Law and Industrial Relations in Transition," by Guy Mundlak.
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The article reviews the book, "Labour Left Out: Canada’s Failure to Protect and Promote Collective Bargaining as a Human Right ," by Roy J. Adams.
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Postwar social theorists (Goldthorpe, Lipset, Giddens, Hout, Brooks and Manza) have typically portrayed members of the Western industrial working-class as accommodative and suggest that an affluent proletariat has seen its oppositional working-class consciousness subverted and transformed by the ‘cash nexus’ into various forms of social integration. With reference to Mann's (1973) measures of class-consciousness I explore expressions of proletarian consciousness among organized workers at one of Canada's largest industrial union locals, the Canadian Auto Workers Local 222 of General Motors, Oshawa, Canada. Here I tested for the existence and degree of working-class imagery, proletarian identity and oppositional working-class consciousness using a survey questionnaire (N=102), in-depth interviews and participant observation. I found a shared view of class relations as primarily characterized by conflict, a clear working-class self-identification and measurable forms of oppositional working-class consciousness among this group. My findings confirm the hypothesis that Oshawa autoworkers' relative material advantage is insufficient to completely transform their proletarian consciousness. In this context I discuss the 1996 Oshawa plant occupation as an example of elevated oppositional class consciousness among Oshawa autoworkers.
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The article reviews several books on American workers and unions including "Hard Work: Remaking the American Labor Movement," by Rick Fantasia and Kim Voss, "Demanding Work: The Paradox of Job Quality in the Affluent Economy," by Francis Green, and "Freedom Is Not Enough: The Opening of the American Workplace," by Nancy MacLean.
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The article reviews the book, "The State of Working America 2006/2007," by Lawrence Mishel, Jared Bernstein and Sylvia Allegretto.
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This article examines the proliferation of beauty contests sponsored by the union movement after World War II, as a means of exploring the contradictions of the Fordist accord for women workers, and also feminist scholarship on beauty and the body. Beauty contests were articulations of labor pride and identity; they reflected the popular culture of the post-war period, labor's search for respectability, and labor's attempts to entice women into the movement by appealing to women's culture. A few contests even offered more subversive meanings of beauty by celebrating the `queen of the picket line.' However, most labor beauty contests promoted competitive individualism, consumption, and images of passive femininity that kept women marginalized on the sidelines of the labor movements. Le Bal des Midinettes, sponsored by the ILGWU, was an excellent example of these contradictions, espousing both faith in the Cinderella myth and a sense of French Canadian working-class pride. While theories stressing identity, agency, and subjectivity offer some insights into beauty contests, feminist-materialist analyses of commodification, exploitation, and ideology remain essential to our understanding of their meaning for, and impact on women workers in this period.
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Ageing Labour Forces -- Promises and Prospects, edited by Philip Taylor, is reviewed.
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Competing Claims in Work and Family Life, edited by Tanja van der Lippe and Pascale Peters, is reviewed.
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The article provides information on the municipal elections which were held in Ontario in November 2006. The elections represented a strategic shift in the political priorities of organized labour. The Canadian Labour Congress (CLC) held a series of strategy sessions, candidate schools, public speaking and media courses, and political organizer training sessions. The campaign was rolled out in four phases including visioning, training and endorsement, and accountability.
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The article reviews the book, "Working Construction: Why White Working-Class Men Put Themselves - and the Labor Movement - in Harm’s Way?," by Kris Paap.
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The article reviews the book, "Power and Contestation: India Since 1989," by Nivedita Menon and Aditya Nigam.
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The article reviews the book, "The Economics of Happiness: Building Genuine Wealth," by Mark Anielski.
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Widespread adoption of mandatory representation votes and express protection of employer speech invite employer anti-union campaigns during union organizing, including employer-held captive audience meetings. Therefore, the problem of whether and how to restrict employers' captive audience communications during union organizing is of renewed relevance in Canada. Captive meetings are a long-standing feature of American labour relations. This article considers how treatment of captive meetings evolved in the U.S., including the notion of employee choice; the "marketplace of ideas" view of expression dominating the American debate; and the central role of the contest between constitutional and statutory rights. It also considers the concept of "forced listening" and the associated Captive Audience doctrine in U.S. constitutional law and considers its possible application to captive audience meetings and the Charter definition of free expression. Finally, it offers suggestions about how Canadian labour law can benefit from lessons learned from the American experience.
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The Ontario Labour Relations Act (OLRA) has long dictated the legal relationship between trade unions and employers in the province. Although subject to years of delay, when the provincial government introduced the OLRA in 1950, its official stance on labour relations was a "hands off" program that was designed to leave collective bargaining to the participants. Often defined as industrial pluralism, this new legal regime was supposed to have been crafted in the name of "fairness and balance" in which trade unions abandoned previous militancy for state-sponsored freedoms. Upon closer examination, however, the provincial government's approach to industrial pluralism was much less hands off than has previously been assumed. Rather, the entrenchment of collective bargaining in Ontario was closely aligned with the class interests of Ontario businesses. Through an examination of the politics surrounding OLRA, this article argues that Teslie Frost's Conservative government structured the Act in order to appease employer demands surrounding increased legal regulation of collective bargaining and union organizing, which limited the extension of unionization throughout the province. In making this observation, the article maintains that the Conservative regime of industrial pluralism was both the by-product and the purveyor of ongoing class antagonism throughout the 1950s.
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The article reviews the book, "What Workers Say: Employee Voice in the Anglo-American Workplace," edited by Richard B. Freeman, Peter Boxall and Peter Haynes.
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The article reviews the book, "Kin: A Collective Biography of a New Zealand Working-Class Family," by Melanie Nolan.
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