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Child and Youth Work is an emotionally demanding profession with an extremely high burnout rate. Previous research has shown that there are a variety of factors that contribute to high rates of burnout within this profession. This thesis begins by exploring topics related to stress, burnout, emotional labour and vicarious trauma, providing a context to understand the inherent issues and challenges faced by workers in this field. The prevailing beliefs and values underlying neoliberal policies resulting in funding restrictions within the social services are then considered in relation to the impact of these policies on experienced levels of worker stress and burnout with the residential care field. Lastly, this thesis looks at the introduction of new organizational methods, specifically Total Quality Management and New Public Management, as strategies implemented by agencies to cope with funding limitations, and the resulting impact on levels of stress and burnout of front line residential child care workers. In addition to the three key areas of focus, the role and impact of unions within residential treatment settings is considered as a potential avenue for positive change within these workplaces.

In several parts of the world, the number of poor people in rural areas surpasses the capacity of agriculture to provide employment opportunities. The increasing role of off-farm income has highlighted the importance of rural migration, both within Mexico and to the United States (US) and Canada, as a vehicle for poverty reduction. A significant number of Mexican migrants are participating in guest worker programs, performing mainly agricultural activities. These programs allow Mexicans to enter the US and Canada through formal channels. Canada's Seasonal Agricultural Workers' Program (CSAWP) lets Mexican farmers enter Canada to work legally in agriculture, and participants in this Program send remittances home that are an important contribution to rural development. The main reasons to participate in guest worker programs relate to economic factors, such as the opportunity to earn a relatively high, stable income abroad and the lack of employment opportunities in Mexico, particularly in rural areas. The number of Mexican agricultural workers temporally migrating to Canada through CSAWP has increased significantly over time and now exceeds 12,000 annually. In Mexico, the program provides an estimated C$70 million in remittance income annually, mainly directed to rural and poorer regions. In these regions, this fungible income supports consumption activities and expenditures on family education. However, there are also investments in farming activities, in turn enhancing agrarian incomes. This research explores the impact of remittances on farm investments by migrant workers participating in CSAWP, which in turn impact farm income levels. The results highlight the extent to which temporary migrant labour to Canadian agriculture allows Mexican farmers to enhance their agricultural activities through increased farm investments, such as buying better seeds, fertilizer and farm equipment. The results show that, on the one hand, remittances can significantly enhance farm investments in Mexico that in turn increase farm incomes and, on the other, remittances increase non-farm incomes in Mexico, allowing farm migrants to expand their income portfolio. Hence, these results support the New Economics of Labour Migration (NELM) hypothesis that remittances relax the liquidity constraint in production/investment decisions. Furthermore, family labour availability counterbalances any temporary labour loss because of migration.

Social benchmarking is an evaluation method in which the performance levels of different public social programs are compared, either relatively to each other or to an absolute value. The first part of this research discusses the use of social benchmarking for the evaluation of active labour market policies. This part also develops a social benchmark model, which can be used to assess the performance of active labour market policies in general, and work-based employment programs in specific. The second part of this research consists of the actual benchmarking of the work-based employment programs in five countries: Australia, Canada, the Netherlands, Switzerland and the United Kingdom.

Le groupe des jeunes voyageurs combinant le travail dans leur expérience de voyage constitue le segment du marché touristique mondial qui enregistre la croissance la plus importante cette dernière décennie. Certaines économies régionales dépendent de cette force de travail temporaire. C'est le cas de l'industrie agricole des vallées de l'Okanagan-Similkameen et de Creston en Colombie-Britannique qui accueille annuellement des milliers de migrant fruit pickers provenant majoritairement du Québec. Ce mémoire porte sur le quotidien de ces jeunes québécois et s'attarde à comprendre le sens qu'ils accordent à leurs projets de mobilité. Sur la base d'entretiens, je dégage l'imaginaire commun, les mythes, les idéaux et les représentations qui ont incité les jeunes à partir: Les résultats indiquent que ces jeunes inscrivent leur mouvement dans une double logique de quête et de fuite et que le sens attribué à l'expérience de vacances-travail diffère entre les nouveaux arrivants et ceux qui reviennent d'année en année.

For many years Canada has quietly rationalized importing temporary "low-skilled" migrant labour through managed migration programs to appease industries desiring cheap and flexible labour while avoiding extending citizenship rights to the workers. In an era of international human rights and global competitive markets, the Canadian Seasonal Agricultural Workers Program (SAWP) is often hailed as a "model" and "win-win" solution to migration and labour dilemmas, providing employers with a healthy, just-intime labour force and workers with various protections such as local labour standards, health care, and compensation. Tracing migrant workers' lives between Jamaica, Mexico and Canada (with a focus on Ontario's Niagara Region), this thesis assesses how their structural vulnerability as non-citizens effectively excludes them from many of the rights and norms otherwise expected in Canada. It analyzes how these exclusions are rationalized as permanent "exceptions" to the normal legal, social and political order, and how these infringements affect workers' lives, rights, and health. Employing critical medical anthropology, workers' health concerns are used as a lens through which to understand and explore the deeper "pathologies of power" and moral contradictions which underlie this system. Particular areas of focus include workers' occupational, sexual and reproductive, and mental and emotional health, as well as an assessment of their access to health care and compensation in Canada, Mexico and Jamaica. Working amidst perilous and demanding conditions, in communities where they remain socially and politically excluded, migrant workers in practice remain largely unprotected and their entitlements hard to secure, an enduring indictment of their exclusion from Canada's "imagined community." Yet the dynamics of this equation may be changing in light of the recent rise in social and political movements, in which citizenship and related rights have become subject to contestation and redefinition. In analyzing the various dynamics which underlie transnational migration, limit or extend migrants' rights, and influence the health of migrants across borders, this thesis explores crucial relationships between these themes. Further work is needed to measure these ongoing changes, and to address the myriad health concerns of migrants as they live and work across national borders.

This study applies an IPE approach to examine the economic conditions, motivations and interests which have driven the Canadian government and two sending countries, Mexico and the Philippines, to accept the terms and conditions of a regulatory framework encouraging short-term labour migration between them. The features of program development which underpin the Seasonal Agricultural Workers Program (SAWP) and the Live-in Caregiver Program (LCP) have not been compared side by side. Nor have the two programs been compared for the relationship that has developed over the years between the Canadian government and the two sending governments of Mexico and the Philippines. The study's core research question asks how the process of regulating cross-border labour migration works and how it is coordinated between two or more governments that form part of a migration system. An important research finding that emerges from the comparison is the categorization of different types of migration systems. I argue that the SAWP and LCP differ in how they are administered because relations between the various actors differ. Furthermore, what defines these relationships is the set of geopolitical and economic interests that each government carries when it negotiates the regulation of cross-border labour migration. Findings suggest that the geopolitical and economic imperative which has driven the SAWP's development is not the same for the LCP.

New Brunswick nursing history is a little-known but significant story, and it helps us to understand women's paid work and how women organized to protect their interests in this occupation. While the profession's history demonstrates the importance of professional ideals, the New Brunswick, case also illuminates the struggle between these ideals and nurses' growing sense of dissatisfaction with wages and working conditions. In the mid-1960s in New Brunswick as elsewhere in Canada, nurses began to explore collective bargaining as a solution to poor wages and conditions and as a means to express concern for deteriorating patient care. This study examines the early stages of unionization among New Brunswick hospital nurses in 1965-1969. The evidence for this study is drawn from archival collections, interviews, newspapers, journals and secondary sources. Particular emphasis is placed on the pioneering efforts of the Social and Economic Welfare Committee (SEWC) of the New Brunswick Association of Registered Nurses (NBARN) and their efforts to educate members, lobby government, obtain outside expert advice and generally guide nurses towards a sense of collective identity that fostered a willingness to take collective action. By the end of the decade, nurses were included in a new Public Service Labour Relations Act, an outcome of the Royal Commission on Employer-Employee Relations in the Public Services (known as the Frankel Commission) which, among other features, greatly expanded the civil service and consequently the number of government employees with collective bargaining rights. Despite the fact that the new PSLRA had not yet been proclaimed, nurses in mid-1969 negotiated their first (if unofficial) collective agreement using the tactic of mass resignation to force a settlement. This thesis places the NBARN's early explorations of collective bargaining in the context of the political, economic and labour landscape of the 1960s.

This thesis explores the emergence and initial evolution of the British Columbia Nurses Union from 1976 to 1992. The thesis argues that class and gender framed interrelated processes of organizational change, labour action, and political consciousness for British Columbia’s nurses. These changes took place in the context of a historical struggle between professionalism and trade unionism in nursing, and during a turbulent and transformative era for western capitalism and the role of the capitalist state in the 1970s and 1980s. This thesis argues that class, as a socioeconomic relationship and as lived experience, was the driving force behind organizational, economic, and political change in the nursing occupation. This central assertion stands in sharp contrast to claims that class has ceased to be of socioeconomic or political importance in postindustrial, capitalist society.

This study traces the efforts of British Columbia teachers as they endeavour to have increasing input into the educational policies of the Department of Education. It is grounded in a study of primary archival records and written in the form of an historical narrative. Primarily, I focus on the English Teachers' Association in B.C.: I trace its growth as a professional organization and follow its increasingly strident attempts to address the growing professional interests of English/Language Arts teachers in response to government policies, especially those affecting curriculum. Three main interrelated themes permeate the study: the professionalization of B.C. English/Language Arts teachers, the growth in the political power of teacher associations in B.C., and the effects of the B.C. government's changing educational policies in English/Language Arts classrooms. My study follows the English teachers' association from its beginning in 1959 when it was known as S.A.T.E., the Secondary Association of Teachers of English; during the years of 1971-1994 when it was called B.C.E.T.A. , the British Columbia English Teachers' Association; to its later years as B.C.T.E.L.A., the British Columbia Teachers of Engli sh Language Arts. The study reveals that as the decades pass, the association becomes increasingly persistent in its efforts not only to further the professional interests of English teachers but al so to provide input to the government on curricular decisions affecting Engli sh/Language Arts classrooms. It al so becomes increasingly persistent in its dealings with the government as their philosophies of education become more diverse.

This thesis examines the Service, Office, and Retail Workers' Union of Canada (SORWUC), an independent, grassroots, socialist feminist union that organized unorganized workers in Canada in the 1970s and 1980s. It looks at SORWUC's role in Canadian labour history in general, and its efforts to organize unorganized workers in particular, focusing on SORWUC's efforts to organize workers at a pub and a restaurant in British Columbia. The central thesis of this work is that SORWUC's socialist feminist unionism and commitment to organizing unorganized workers positioned the union as radically different from much of the 1970s Canadian labour movement, and that this difference both helped and hindered the union in its efforts to organize the unorganized. By examining SORWUC from this neglected perspective, this thesis ultimately aims to demonstrate SORWUC's importance to the historiography of class and labour organizing in Canada.

During the interwar years, friends Annie Buller and Beckie Buhay established careers with the Communist Party of Canada and forged a uniquely Communist militant femininity that led to their eventual canonization by the Party as ideal comrades. Using a biographical approach to women’s working-class history, this thesis examines these women’s significant contributions to the CPC’s political project as gendered work. It also demonstrates that although their representation of themselves as comrades was organized around their understanding of themselves as workers, it was shaped too by particularities of ethnicity, gender, and other factors that were all subsumed in the Party’s egalitarian rhetoric. Additionally, in exploring how their lifelong friendship supported their construction of Communist militant femininity, and thus enabled their work, this thesis contributes to a developing historiography of friendship that focusses on its work rather than its nature, and that is inclusive of the friendships of working-class women.

Changes to the global economy over the past few decades along with growing support for neo-liberal policies in Canada have led to an increase in precarious, low-wage frontline service work. These kinds of occupations often involve sustained interaction with clients and have high job demands, low job control and insufficient monetary reward. Further, many of these jobs also tend to be gendered (i.e., they involve a large degree of ‘emotional’ labour or care work that is predominantly carried out by female workers). Working conditions such as these can have a negative impact on the mental health of frontline service workers leading to psychological distress and depression. Chronic stress or cumulative stressful life events can also increase vulnerability to depression. While these stressors can be exacerbated by poor working conditions, they can also exist independently of them. Comparative research across two or more frontline service occupations, similar in broad strokes but differing in workplace characteristics, is especially needed to understand how structural and contextual factors in the workplace and over the life course interact to produce depression. This thesis presents data from my supervisor (Dr. Cecilia Benoit) and colleagues’ 4-wave longitudinal study entitled “Interactive service workers’ occupational health and safety and access to health services” (Benoit, Jansson, Leadbeater & McCarthy, 2005). This is a study of three types of frontline service jobs – two in the formal economy (hairstyling and food and beverage service) and one in the shadow/informal economy (sex industry). Results of this secondary analysis demonstrate that not only do working conditions have a significant impact on the mental health of frontline service workers but that stressful life events also have very strong explanatory power in understanding why certain workers experience depression more than others. The findings indicate that sex workers have the highest levels of depression, in comparison to stylists and servers. Yet sex workers report protective factors in their jobs, including higher comparative decision latitude, that contradict much of the current literature on sex work. The thesis concludes with policy recommendations and gives direction for further research in the area of frontline service work and depression.