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Contents: An introduction to industrial relations in Canada : the employer-union relationship -- Theories of industrial relations : where Canada's unions are today -- History of the Canadian union movement : a meeting place to remember workers -- The structure of Canadian unions : Labour Council addresses larger issues -- The organizing campaign : union local finds strength in numbers -- Establishing union recognition : certification applications keep BC Labour Relations Board busy -- Defining and commencing collective bargaining : a mutually beneficial approach -- The collective bargaining process : Ontario colleges avoid instructors' strike -- Strikes and lockouts : engineers strike at CN -- Third-party intervention during negotiations : helping parties find their own solutions -- The grievance arbitration process : standing up for workers' rights -- Changes to the union or the employer : Handydart employer changes routes -- Future issues for workers, work arrangements, organizations, and the industrial relations system : providing the youth perspective.