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Revisiting the Digital Assembly Line: New Perspectives on Call Centre Work

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Resource type
Journal Article
Author/contributor
Title
Revisiting the Digital Assembly Line: New Perspectives on Call Centre Work
Abstract
The article reviews and comments on the books, "Labour Markets and Identity on the Post-Industrial Assembly Line," by Anthony Lloyd, "Answer the Call: Virtual Migration in Indian Call Centres," by Aimee Carrillo Rowe, Sheena Malhotra, and Kimberlee Perèz, and "Call Centers and the Global Division of Labor: A Political Economy of Post-Industrial Employment and Union Organizing," by Andrew J.R. Stevens.
Publication
Labour / Le Travail
Volume
75
Pages
211-230
Date
Spring 2015
ISSN
1911-4842
Short Title
Revisiting the Digital Assembly Line
URL
http://www.lltjournal.ca/index.php/llt/issue/view/528
Accessed
5/22/15, 3:32 AM
Library Catalog
muse-jhu-edu.librweb.laurentian.ca
Citation
Brophy, E. (2015). Revisiting the Digital Assembly Line: New Perspectives on Call Centre Work. Labour / Le Travail, 75, 211–230. http://www.lltjournal.ca/index.php/llt/issue/view/528
Link to this record
http://labourstudies.ca/lsi/4V3T4284