The effect of mediators' qualities and strategies on mediation outcomes

Resource type
Authors/contributors
Title
The effect of mediators' qualities and strategies on mediation outcomes
Abstract
This study utilizes discriminant analysis to determine if the characteristics of mediators and the strategies they employ predict the success of mediation in resolving impasses in the public sector in lowa. The data were obtained from questionnaires administered to management and union negotiators in the 214 impasses reported in lowa during 1986. Mediators' characteristics and the strategies they employ are found to predict the success of mediation for both management and union negotiators in lowa during 1986.
Publication
Relations Industrielles
Volume
45
Issue
1
Pages
22-37
Date
Winter 1990
Language
English
ISSN
0034379X
Accessed
2/4/15, 3:06 AM
Library Catalog
ProQuest
Rights
Copyright Universite Laval - Departement des Relations Industrielles Spring 1990
Citation
Dilts, D. A., & Karim, A. (1990). The effect of mediators’ qualities and strategies on mediation outcomes. Relations Industrielles, 45(1), 22–37. http://www.erudit.org/revue/ri/1990/v45/n1/050558ar.html?vue=resume