Regulating Hospital Social Workers and Nurses: Propping Up an Efficient Lean Health Care System

Information technology implementation in health care settings is contributing to work intensification and overwork for social workers and nurses. But strong professional and personal values lead workers to endure these conditions and prop up an increasingly “efficient” and lean health care system. A study done in Ontario, Canada, examines these circumstances and forms the basis for this article’s contribution to the deskilling/upskilling debate in labour process theory.