A Social Design Approach: Enhancement of Local Social Dialogue on the Transformation of Work by Digital Technology

Resource type
Authors/contributors
Title
A Social Design Approach: Enhancement of Local Social Dialogue on the Transformation of Work by Digital Technology
Abstract
We present the results of a research-action initiative to strengthen participation by social dialogue stakeholders (union representatives, managers and workers) in companies that are being digitally transformed. For this, we used activity-centred ergonomics. After presenting a co-design process, i.e., “Social Design,” we describe how the initiative was carried out in a large industrial company and how it was re-designed “in use.” We thus helped certain union representatives participate in dialogue on the topical issue of digital transformation, thereby helping define a new organizational structure in the workplace and further developing the “Social Design” approach.
Publication
Relations industrielles / Industrial Relations
Volume
77
Issue
3
Date
2022
Journal Abbr
ri
Language
en
ISSN
0034-379X, 1703-8138
Short Title
A Social Design Approach
Accessed
12/27/22, 3:17 PM
Extra
Publisher: Département des relations industrielles de l’Université Laval
Citation
Galey, L., Terquem, V., & Barcellini, F. (2022). A Social Design Approach: Enhancement of Local Social Dialogue on the Transformation of Work by Digital Technology. Relations Industrielles / Industrial Relations, 77(3). https://doi.org/10.7202/1094211ar