Workload, Work Organization and Health Outcomes: The Ontario Disability Support Program

This assessment was prepared for the Ontario Public Service Employees Union. It examines the conditions of work in the offices of the Ontario Disability Support Program. I was asked by the Union to assess the extent to which the organization of work by the Employer makes reasonable provision for the health and safety of staff and to offer recommendations, if any, arising out of my assessment. The assessment provides evidence in support of the union's claim that "The employer is failing to make reasonable provisions for the health of its employees in the ODSP by failing to maintain sufficient staff to handle the workload required of its staff." --Introduction