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Substantially revised and updated, this widely used introductory text emphasizes how values, objectives and activities of unions are shaped in the face of employer resistance and hostile governments. It includes an analysis of why workers form unions; organization and democracy; collective bargaining and grievances; historical development; and gains unions have achieved for their members and all working people. It also examines the challenges created by rapid economic and technological change, the rise of neoliberalism and the increasingly contingent and acialized character of the labour force. --Publisher's description