Full bibliography

[The article shows] how management in the post-war period – in this case [Hobbs Hardware in] the mid-1970s – orchestrated effective campaigns to keep low-wage workers out of unions. This is especially true for those workers who toiled in seemingly inconsequential workplaces that were part of the growing service sector, and where unionization was largely prevented. The fact that unionization did not expand into the service sector would have lasting consequences for workers in service industries, for class relations across sectors, and for the Canadian labour movement. [The] analysis utilizes archival documents, but also relies on the memories of three former Hobbs workers.... --From author's introduction