Dignity at Work for Low Wage, Low Skill Service Workers

Resource type
Authors/contributors
Title
Dignity at Work for Low Wage, Low Skill Service Workers
Abstract
Using responses from a telephone survey of 589 low wage, low skill workers in US hospitals, the authors investigate the workplace features that influence workers' perceptions of dignity at work. Both work organization variables and union representation are investigated as potential factors affecting workers' perceptions of fair treatment by their employer, intrinsically satisfying work, and economic security. Work organization and union representation have little effect on dignity at work with the exception of their association with higher wages and therefore a greater degree of economic security. Results indicate that higher pay, adequate levels of staffing and resources, and access to training are the variables that are most closely associated with dignity on the job.
Publication
Relations Industrielles
Volume
60
Issue
4
Pages
657-680
Date
Fall 2005
Language
en
ISSN
0034379X
Accessed
3/10/15, 2:36 AM
Library Catalog
ProQuest
Rights
Copyright Universite Laval - Departement des Relations Industrielles Autumn 2005
Citation
Berg, P., & Frost, A. C. (2005). Dignity at Work for Low Wage, Low Skill Service Workers. Relations Industrielles, 60(4), 657–680. http://www.erudit.org/revue/ri/2005/v60/n4/index.html