Full bibliography

This chapter delves into the retention of long-tenured care workers in Canada. While turnover is a critical challenge for organisations dependent on care workers, profoundly affecting both recipients of care and their families, this chapter shifts focus to the factors that encourage retention. Through in-depth interviews with 15 long-term personal support workers in Ontario, Canada, the chapter uncovers a diverse array of motivations that sustain these workers in their roles. Additionally, it reveals the complex pressures and barriers that may compel care workers to remain in their positions even when they might otherwise consider leaving. This exploration provides valuable insights into the dynamics of retention in the care sector, shedding light on both the incentives and constraints that shape workers’ decisions to stay.