Full bibliography
Working the Phones: Control and Resistance in Call Centres
Resource type
Author/contributor
- Crowley, Martha (Author)
Title
Working the Phones: Control and Resistance in Call Centres
Abstract
The article reviews the book, "Working the Phones: Control and Resistance in Call Centres," by Jamie Woodcock.
Publication
Canadian Journal of Sociology
Volume
43
Issue
1
Pages
105-108
Date
2018
Language
en
ISSN
1710-1123
Short Title
Woodcock, Jamie, Working the Phones
Accessed
10/26/21, 5:28 PM
Library Catalog
journals.library.ualberta.ca
Rights
Copyright (c) 2018 Canadian Journal of Sociology
Extra
Number: 1
Citation
Crowley, M. (2018). Working the Phones: Control and Resistance in Call Centres. Canadian Journal of Sociology, 43(1), 105–108. https://doi.org/10.29173/cjs29442
Link to this record