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Part-Time and Casual Work in Retail Trade: Stress and other Factors Affecting the Workplace
Resource type
            
        Authors/contributors
                    - Zeytinoglu, Isik U. (Author)
 - Lillevik, Waheeda (Author)
 - Seaton, M. Bianca (Author)
 - Moruz, Josefina (Author)
 
Title
            Part-Time and Casual Work in Retail Trade: Stress and other Factors Affecting the Workplace
        Abstract
            The purpose of this article is to examine the effects of working conditions in part-time and casual work on worker stress and the consequences for their workplaces. Data were collected through interviews with occupational health and safety representatives, and focus groups and interviews with workers in retail trade. Results show that job insecurity, short- and split-shifts, unpredictability of hours, low wages and benefits in part-time and casual jobs in retail sector, and the need to juggle multiple jobs to earn a living wage contribute to stress and workplace problems of absenteeism, high turnover and workplace conflicts. Gendered work environments and work-personal life conflicts also contribute to stress affecting the workplace. Equitable treatment of part-time and casual workers, treating workers with respect and dignity, and creating a gender-neutral, safe and healthy work environment can help decrease stress, and in turn, can lead to positive workplace outcomes for retail workers.
        Publication
            Relations industrielles / Industrial Relations
        Volume
            59
        Issue
            3
        Pages
            516-543
        Date
            Summer 2004
        Language
            English
        ISSN
            0034379X
        Accessed
            3/10/15, 2:10 AM
        Rights
            Copyright Universite Laval - Departement des Relations Industrielles Summer 2004
        Citation
            Zeytinoglu, I. U., Lillevik, W., Seaton, M. B., & Moruz, J. (2004). Part-Time and Casual Work in Retail Trade: Stress and other Factors Affecting the Workplace. Relations Industrielles / Industrial Relations, 59(3), 516–543. http://www.erudit.org/revue/ri/2004/v59/n3/index.html?lang=fr
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