Full bibliography

Grounded in occupational justice and sociotechnical perspectives, this focused ethnographic study explored how immigrant platform workers construct meaning through diverse forms of occupational engagement—doing, being, becoming, and belonging—within sociotechnical contexts. Drawing on interviews with 30 immigrant platform workers in Vancouver, Canada, the study highlights the heterogeneity of platform labour, moving beyond commonly studied sectors such as ride-hailing and food delivery to challenge conventional narratives that frame platform-mediated employment solely as income-generating activity. The findings, organized into four interrelated themes, provide an in-depth account of how workers engage in, make sense of, and reconfigure their occupations within sociotechnically mediated contexts. The first theme, Doing Within and Beyond Sociotechnical Boundaries, examines how participants’ everyday occupations are shaped by both the technical demands of platforms and the social negotiations required to maintain client relationships, reputations, and relevance. The second theme, Being at the Edge of Visibility, explores how the interplay of social and technical systems renders workers simultaneously visible, through metrics, ratings, and platform profiles; and invisible, through lack of recognition and relational connection. The third theme, Boundless Becoming, reveals the fluid and aspirational nature of participants’ occupational trajectories, shaped by transnational opportunities and sociotechnical structures. Finally, Belonging Beyond the Bubble highlights how these workers cultivate inclusion within platform-specific communities while navigating broader structures of marginalization. This paper contributes to a more inclusive understanding of occupational engagement in platform-mediated labor, emphasizing the importance of supporting diverse occupational needs, rights, and aspirations beyond economic outcomes.