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        Dignity at Work for Low Wage, Low Skill Service Workers
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        Authors/contributors
                    - Berg, Peter (Author)
 - Frost, Ann C. (Author)
 
Title
            Dignity at Work for Low Wage, Low Skill Service Workers
        Abstract
            Using responses from a telephone survey of 589 low wage, low skill workers in US hospitals, the authors investigate the workplace features that influence workers' perceptions of dignity at work. Both work organization variables and union representation are investigated as potential factors affecting workers' perceptions of fair treatment by their employer, intrinsically satisfying work, and economic security. Work organization and union representation have little effect on dignity at work with the exception of their association with higher wages and therefore a greater degree of economic security. Results indicate that higher pay, adequate levels of staffing and resources, and access to training are the variables that are most closely associated with dignity on the job.
        Publication
            Relations industrielles / Industrial Relations
        Volume
            60
        Issue
            4
        Pages
            657-680
        Date
            Fall 2005
        Language
            English
        ISSN
            0034379X
        Accessed
            3/10/15, 2:36 AM
        Rights
            Copyright Universite Laval - Departement des Relations Industrielles Autumn 2005
        Citation
            Berg, P., & Frost, A. C. (2005). Dignity at Work for Low Wage, Low Skill Service Workers. Relations Industrielles / Industrial Relations, 60(4), 657–680. http://www.erudit.org/revue/ri/2005/v60/n4/index.html
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