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Violence in the workplace has attracted widespread scholarly and media attention in the United States and Canada since the 1980s. Governments and corporations on both sides of the border have identified this violence as a serious problem affecting the health and safety of workers. However, there is still much that is unknown about workplace violence. Is the problem of workplace violence more serious than it was today? How has it changed over time? What are the factors that have produced violence at work? How have workers, management, and governments defined violence at work? How have they approached the problem? This dissertation historicizes the phenomenon of workplace violence, investigating on-the-job violence in the North American automotive industry between 1960-1980. It embeds violence at work in its economic, political, and cultural contexts and investigates how violence shaped the North American workplace and identities of class, gender, and race on the job. A comparative, transnational approach is central to this study. If we seek to understand the structural factors causing workplace violence, the national context cannot be ignored. This is especially true when considering the US and Canada, two countries which are extraordinarily integrated economically but often contrasted socially and culturally. My research has uncovered a significant history of violence in the automotive workplaces of Detroit and Windsor, and shows that national and local contexts were crucial in determining the level of violence. Violence was a regular element of shop-floor culture and workplace conflict in both countries, but was different in each. In Detroit, violence at work reached epidemic levels and was a major factor in the crisis that gripped the city's auto plants in the 1960s and 1970s. This was not the case in Windsor. Yet in both cities workplace violence became a major concern outside the factory when work-related murders seized national headlines and challenged citizens to understand these tragedies. The thesis demonstrates that, though the patterns and levels of violence were different in each place, violence was no aberration, no freak occurrence, but an ongoing phenomenon that influenced the labour process and workplace culture in both Detroit and Windsor.
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Since World War II, service work has become the major employment sector in North America. One of the most recognizable forms it takes is in the fast food industry, a multi-billion dollar business with outlets all over the globe. Little has been written about the history of this work, central to the functioning of the global economy and a key part of the move from an industrial economy to a consumer one. This move has changed work by examining BC's White Spot chain, which unlike almost any other has been unionized for over three decades. Drawing on union records an d oral interviews, it analyzes fast food unionism, evaluates organizing in the sector, and draws out workplace dynamics and processes; arguing that labour practices in this sector have been crucial in making work more exploitative.
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