Document type | Article |
---|---|
Author | Laflamme, Marcel |
Journal | Relations Industrielles / Industrial Relations |
Volume | 50 |
Date | 1995 |
ISSN | 0034-379X, 1703-8138 |
Pages | 670 |
URL | http://id.erudit.org/iderudit/051045ar |
The article reviews the book, "La qualité totale: nouvelle panacée du secteur public ?," by Gérard Éthier.